Frequently Asked Questions
Can’t find the answer to your question? Feel free to contact us, we are always ready to assist you with any questions you may have in mind.
- On the Log In/Register page, enter your username (AMCP member ID number).
- For password, type your last name, unless otherwise changed.
- If this is your first time logging in, you will be prompted to reset your password for security purposes.
From the login page, you can click “Forgot your Password” or just click here. You can enter your username (AMCP member ID number) or email address. If a record of your email address is found, you will be sent an email with a link to reset your password. If our records do not have your current email address or your email address has changed, you will need to contact us at firstname.lastname@example.org or call 703-684-2600 with a correction prior to accessing the link.
Claiming Continuing Pharmacy Education (CPE) Credit
CLICK HERE to access the CPE Monitor Service site and register to receive your NABP e-Profile ID. Please Note: We recommend waiting 24 hours after receiving your NABP e-Profile ID before claiming credit on the AMCP Learn portal.
After you have successfully completed a learning activity and its requirements (i.e.; post-test if applicable) and complete the evaluation, you may claim credits. If you are in the activity, click the Claim Credit button; enter the NABP e-Profile ID, Birth Month and Birth Day. If you are not in the activity, click on My Learning Activities tab in the top navigation bar and select the title of the completed activity and click the Claim Credit button. Please note: The CPE credit(s) you have claimed are recorded by AMCP in your transcripts tab and reported to CPE Monitor.
Completing a Learning Activity
Purchasing a Learning Activity Product
We can offer you a full refund of your purchase price if you experience a technical or content problem that we cannot resolve to your satisfaction. Courses not yet completed are eligible for a refund within 10 days from the original purchase date less a $5 service charge. Any eligible requests must be sent in writing to email@example.com. All completed courses are ineligible for refunds. Please note that any cancellation or refund will also remove access to courses specified, and any continuing pharmacy education (CPE) credits that you have earned from them will be lost.
If you have made a purchase in error, please contact us at firstname.lastname@example.org.