Frequently Asked Questions

Can’t find the answer to your question?  Feel free to contact us, we are always ready to assist you with any questions you may have in mind.

Login

  • Log in using your member ID (or email) and password.
  • From the login page, you can click “Forgot your Password” or just click here. You can enter your username or email address.  If a record of your email address is found, you will be sent an email with a link to reset your password. If our records do not have your current email address or your email address has changed, you will need to contact us at memberservices@amcp.org or call 703-684-2600 with a correction prior to accessing the link.
  •  If you have successfully created your profile, an email confirmation was sent to your inbox. Please check your spam folder(s) for it may have been sent there. If there is no email confirmation, please contact AMCP Member Services at  memberservices@amcp.org  or you may use the Contact Us.

Claiming Continuing Pharmacy Education (CPE) Credit

CLICK HERE to access the CPE Monitor Service site and register to receive your NABP e-Profile ID. Please Note:  We recommend waiting 24 hours after receiving your NABP e-Profile ID before claiming credit on the AMCP Learn portal.

After you have successfully completed a learning activity and its requirements (i.e.; post-test if applicable) and complete the evaluation, you may claim credits. If you are in the activity, click the Claim Credit button; enter the NABP e-Profile ID, Birth Month and Birth Day. If you are not in the activity, click on My Learning Activities tab in the top navigation bar and select the title of the completed activity and click the Claim Credit button. Please note: The CPE credit(s) you have claimed are recorded by AMCP in your transcripts tab and reported to CPE Monitor.   

A learning activity that does not need to be re-accredited each year has the same ACPE UAN number until the credit expires. Please view the ACPE UAN number listed for the activity on your NABP transcript and verify that it matches the ACPE UAN number listed in the course detail under My Learning Activities. If the numbers match, you are unable to claim credit again. Please note: The original ACPE UAN has an (L) for live program and the online ACPE UAN has an (H) for Home Study.
es, you can access your learning activities from any computer with an internet connection.

Completing a Learning Activity

Click on the "My Learning Activities" tab in the top navigation bar to access and launch your activity. Your course or activity will be available immediately after purchase.
Yes, your progress is saved as you go, so whenever you return to your learning activity you can resume where you left off.
Yes, you can access your learning activities from any computer with an internet connection.
No, you must be connected to the internet to view and take all learning activities.
Learning activities are available for a specific time after the activity has been accessed or opened. Be sure to know the close date of your activities. Each activity will show a "Close Date" in your enrollments to the left of the title of the activity. All activities must be completed before the close date or they will expire and you will not be able to claim CPE credit.
If a learning activity has a limit for the number of times an assessment exam can be taken, the individual learning activity will include detailed information explaining the limit.

Contact your system administrator or contact technical support our vendor partner, LearnSomething, during normal business hours, Monday - Friday 8:30 AM - 5:30 PM ET. They can be contacted via email at help@learnsomething.com or via phone at 1-877-399-4925.
Please contact AMCP/Education Department during normal business hours, Monday-Friday 9:00 AM - 5:30 PM ET  at 703-684-2644 or via email at amcplearn@amcp.org.
No, a learning activity has a set time limit.

Purchasing a Learning Activity Product

Yes, you can purchase more than one learning product at a time.

Refund

We can offer you a full refund of your purchase price if you experience a technical or content problem that we cannot resolve to your satisfaction. Courses not yet completed are eligible for a refund within 10 days from the original purchase date less a $5 service charge.  Any eligible requests must be sent in writing to amcplearn@amcp.org. All completed courses are ineligible for refunds. Please note that any cancellation or refund will also remove access to courses specified, and any continuing pharmacy education (CPE) credits that you have earned from them will be lost.

Cancellation

If you have made a purchase in error, please contact us at amcplearn@amcp.org.