Patient-Reported Outcomes: A Primer for Managed Care Pharmacists

ACPE UAN #:  0233-0000-17-015-H04-P

Release Date:  March 28, 2017

Expiration Date:  March 28, 2020

Activity Type:    Knowledge-based

Contact Hours:  1.25

Activity Fee:  Member:  $15        Non-Member: $30

Target Audience: Pharmacists who practice in managed care settings.

Activity Overview

As de­fined by the FDA, patient-reported outcomes (PROs) are “any report of the status of a patient’s health condition that comes directly from the patient, without interpretation of the patient’s response by a clinician or anyone else.” Although PRO measures originally were designed to support population research, use in clinical research soon followed. More recently, they are being used to inform and guide patient-centered care, as well as clinical, quality and health policy decision-making. They also are being used in quality-of-care assessments, by being incorporated into performance measures as part of the broader accountability and performance improvement landscape.  This session will provide an introduction to PROs and their use in research, clinical practice, and performance assessment. 

Learning Objectives:  

At the completion of this activity, participants should be able to:

1. Recognize the various definitions and terms related to patient-reported outcomes (PROs).

2. Explain the difference between PROs, quality-of-life, and quality of care measures.

3. Indicate how PROs data can be used in health care decision-making.

4. Discuss how managed care organizations can interpret and use PROs data included in prescription drug labeling or product promotion. 

Schedule of Educational Activity

This activity consists of an audio recording, pre-test assessment questions (not required to pass or continue), post-test questions (required to pass with a score of 70% or higher) and a specific activity evaluation. 

CPE Requirements:   

Participants should claim continuing pharmacy education (CPE) credit for this home study activity only if they have not claimed credit for the live activity presented at the AMCP Annual Meeting 2017. 

CPE credit will be processed through the AMCP Learn portal and reported directly to CPE Monitor.  Please allow 72 hours for processing and posting in your NABP account.

To receive credit for an online activity you must:

  • Review the full content of the activity.
  • Successfully complete the post-test (required to pass with a score of 70% or higher, it may be taken a maximum of three times).
  • Complete a specific activity evaluation.

System Technical Requirements/Viewing Requirements: System Requirements Courses and learning activities are delivered via your Web browser and Acrobat PDF. For all activities, you should have a basic comfort level using a computer and navigating web sites.  View the minimum technical and system requirements for continuing education online learning activities.

As an accredited provider, AMCP strictly adheres to the ACPE Standards for Commercial Support and other relevant guidelines and standards to ensure the independence of continuing pharmacy education (CPE) activities.  It is AMCP’s intent that all CPE activities be independent, objective, balanced, evidence-based and free of any commercial bias.


Lesley-Ann Miller, MS, PhD, MBA | Health Economics Outcomes Research (HEOR) Field Director | Sanofi | Fishers, Indiana

Credit Information

Activity Number Credit Amount Accreditation Period
ACPE UAN #0233-0000-17-015-H04-P 1.25 Contact Hours March 28, 2017 - March 28, 2020