Life Cycle of a Performance Measure, Part 1: Conceptualization to Adoption

ACPE UAN #:  0233-0000-17-014-H04-P

Release Date: March 28, 2017

Expiration Date:  March 28, 2020

Activity Type:    Knowledge-based

Contact Hours:  1.25

Activity Fee:  Member:  $15        Non-Member: $30

Target Audience: Pharmacists who practice in managed care settings.

Activity Overview

As the U.S. health care system focuses increasingly on the quality (not quantity) of services provided, the use of performance measures is expanding rapidly. But where exactly do these measures come from? How are they conceptualized, developed and implemented? This session traces the evolution of a medication use performance measure—Use of High-Risk Medications in the Elderly (HRM)—from idea to adoption. Along the way, you’ll learn about the roles and processes of some of the organizations involved in developing testing, endorsing and evaluating quality measures, including the Pharmacy Quality Alliance, the National Committee for Quality Assurance, and the National Quality Forum.

Note: The companion session titled “Life Cycle of a Performance Measure, Part 2: Implementation and Evaluation” focuses on health plans’ experience with the HRM measure.

Learning Objectives:  

At the completion of this activity, participants should be able to:

1. Discuss the mission and membership of the Pharmacy Quality Alliance (PQA).

2. Outline the process used by PQA to develop and test performance measures such as Use of High-Risk Medications in the Elderly.

3. Explain the role of endorsement in the life cycle of a quality measure.

4. List criteria used by the National Quality Forum to evaluate performance measures for endorsement.

Schedule of Educational Activity

This activity consists of an audio recording, pre-test assessment questions (not required to pass or continue), post-test questions (required to pass with a score of 70% or higher) and a specific activity evaluation. 

CPE Requirements:   

Participants should claim continuing pharmacy education (CPE) credit for this home study activity only if they have not claimed credit for the live activity presented at the AMCP Annual Meeting 2017.  CPE credit will be processed through the AMCP Learn portal and reported directly to CPE Monitor.  Please allow 72 hours for processing and posting in your NABP account.

To receive credit for an online activity you must:

  • Review the full content of the activity.
  • Successfully complete the post-test (required to pass with a score of 70% or higher, it may be taken a maximum of three times).
  • Complete a specific activity evaluation.

System Technical Requirements/Viewing Requirements: System Requirements Courses and learning activities are delivered via your Web browser and Acrobat PDF. For all activities, you should have a basic comfort level using a computer and navigating web sites.  View the minimum technical and system requirements for continuing education online learning activities.

As an accredited provider, AMCP strictly adheres to the ACPE Standards for Commercial Support and other relevant guidelines and standards to ensure the independence of continuing pharmacy education (CPE) activities.  It is AMCP’s intent that all CPE activities be independent, objective, balanced, evidence-based and free of any commercial bias.


Kat Wolf  Khachatourian | PharmD | Vice President , Pharmacy Services & Strategy | QualChoice Health Plan Services | Seattle, Washington

Credit Information

Activity Number Credit Amount Accreditation Period
ACPE UAN #0233-0000-17-014-H04-P 1.25 Contact Hours March 28, 2017 - March 28, 2020