Available Until 12/31/2024

Challenges and Opportunities in Collecting Data to Address Health Disparities

Course Description: 

The task of tackling health disparities has risen to a top priority as research continues to reveal the staggering extent of health disparities in our nation. It has become increasingly clear that addressing these disparities is essential to improve the nation's overall health outcomes and reduce unnecessary health care costs.

To facilitate addressing health disparities, organizations need specific data so they are better equipped to serve their patients. Data collection is not always easy, and it is difficult to know what data is meaningful and how best to use it. When considering health disparities, information on race, ethnicity, and language (REL) data, sexual orientation and gender identity (SOGI) data, social determinants of health data, disability, and geography data are useful.

This session will discuss the types of data used to identify health disparities and, using case studies, how best to use this data to address disparities. In addition, other methods that managed care organizations can use to address disparities will be discussed.

Learning Objectives:

At the completion of this activity, participants should be able to:
  1. Identify the types of patient data that can have a meaningful impact on addressing health disparities and the rationale.
  2. List challenges and opportunities in collecting race, ethnicity, and language (REL) data, sexual orientation, gender identity (SOGI) data, social determinants of health data, disability, and geography data.
  3. Through case examples, summarize at least two strategies to facilitate data collection for addressing health disparities.
  4. Summarize other strategies that managed care organizations can implement that can also address health disparities.


Christopher Diehl, PharmD, MBA, BCACP (he/him/his)

Manager, Clinical Pharmacy Programs

Excellus BlueCross BlueShield

Rochester, NY

Hannah Lee-Brown, PharmD, CPHQ

Director, Pharmacy Benefits


Long Island City, NY

Thomas C. Pomfret, PharmD, MPH, BCPS (he/him/his)

Clinical Consultant Pharmacist Team Lead, Residency Program Director

ForHealth Consulting at UMass Chan Medical School

Shrewsbury, MA


Vyishali Dharbhamalla, PharmD

Senior Manager, Professional Affairs


Alexandria, Virginia



The Academy of Managed Care Pharmacy (AMCP) is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.

ACPE UAN:0233-0000-23-004-H99-P • Activity Type: Knowledge-Based
Contact Hours: 1.25
Release Date: March 22, 2023 •  Expiration Date: December 31, 2024
Activity Fee: Free for Members and $30 for Non-Members

Participants should claim continuing pharmacy education (CPE) credit for this home study activity only if they have not claimed credit for the live activity presented at AMCP 2023. CPE credit will be processed through the AMCP Learn portal and reported directly to CPE Monitor. Please allow 72 hours for processing and posting in your NABP account.

To receive credit for an online activity you must:

  • Review the full content of the activity.
  • Successfully complete the post-test (required to pass with a score of 70% or higher, it may be taken a maximum of three times).
  • Complete a specific activity evaluation.

System Technical Requirements/Viewing Requirements:

System Requirements Courses and learning activities are delivered via your Web browser and Acrobat PDF. For all activities, you should have a basic comfort level using a computer and navigating websites. View the minimum technical and system requirements for continuing education online learning activities

Credit Information

Activity Number Credit Amount Accreditation Period
ACPE UAN #0233-0000-23-004-H99-P 1.25 Contact Hours March 22, 2023 - December 31, 2024