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System Technical Requirements

Courses and learning activities are delivered via your Web browser and Acrobat PDF. For all courses, you should have a basic comfort level using a computer and be navigating websites. The learning activities require the following minimum requirements.

Hardware Requirements

  • 128 MB of RAM 16-bit video card capable of 1024x768 screen resolution or better
  • Speakers or headphones

Software Requirements

    • Microsoft Windows Users
      • Microsoft Windows 98 SE, Windows NT 4.0 SP6a, Windows 2000 SP4, or Windows XP Service Pack 1, Service Pack 2, or Service Pack 3, Windows Vista, or Windows 7
      • Internet Explorer 9.0 or later, Firefox 1.5 or later, or Chrome
    • Apple Users
      • Mac OS X 10.3 or later
      • Safari, Firefox, or Chrome
    • Additional software (for both Windows and Mac OS)
      • Version 32.0.0.192 |  System requirements

      • Adobe Acrobat Reader
    • Key Settings

Internet Requirements

To ensure that you have the best learning experience possible. Please make sure your browser of choice is configured to allow for the following:

  • Pop-ups Windows. Some security settings prevent pop-up windows from launching or open them in a "tab." In order to view learning activities at the optimal size, your system should allow pop-up windows to open as a free-standing window.
  • Javascript. Make sure Javascript is enabled. Most websites use Javascript and it is enabled in as a default. However, if you customized this setting and disabled Javascript, make sure you enable Javascript prior to launching an activity.
  • Screen Space. Our multimedia activities require at least 990 pixels of side-to-side space and 650 of top-to-bottom space in the viewing window in order to display the content. Most systems with a screen resolution of 1024 x 768 meet this requirement. However, if you have multiple toolbars or other custom features you might not have enough screen space. The solution is to hide the toolbars or increase your screen resolution while participating in an activity.

Below are links to instructions on how to modify settings for commonly used Internet browsers.

  • Google Chrome Help
  • Firefox Help
  • Internet Explorer Help (Microsoft Edge)
  • Screen Resolution Help (Windows)
  • Screen Resolution Help (Mac OS)

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Suite 220

Alexandria, VA 22314


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703.684.2600

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