AMCP Market Insights Health Plan Best Practices: Implementing Continuous Glucose Monitoring Interventions to Improve Outcomes for Members with Diabetes

Pricing: Free for Members and Non-members 


Please note that this session is not accredited for continuing pharmacy education credit.

Course Description

This non-promotional, sponsored webinar will review health plan best practice recommendations for continuous glucose monitoring with an impressive panel of clinical and managed care experts.

As the US Market continues to evolve, so does the complexity of payers and providers navigating best practices that ensure their members have access to high-quality, cost-effective care. AMCP’s Market Insights Best Practice provides recommendations from our managed care members to help their peers make the best coverage and access decisions.

Continuous glucose monitoring (CGM) is a key intervention for advancing diabetes management and enhancing patient engagement and the care experience. Managed care and payer professionals remain instrumental in facilitating CGM access and related patient education efforts. Although diabetes technology has seen increased uptake over the past several years, recent innovation in CGM highlights an opportunity for optimal outcomes and quality improvement in managed care.

In this webinar, a panel of experts discuss health plan best practices related to continuous glucose monitoring. Following the presentation, join the panelists for a live Q&A session.

This educational activity may contain discussion of published and/or investigational uses of agents that are not indicated by the FDA. The planners of this activity do not recommend the use of any agent outside of the labeled indications.

The opinions expressed in the educational activity are those of the faculty and do not necessarily represent the views of the planners. Please refer to the official prescribing information for each product for discussion of approved indications, contraindications, and warnings.

Participants have an implied responsibility to use the newly acquired information to enhance patient outcomes and their own professional development. The information presented in this activity is not meant to serve as a guideline for patient management. Any procedures, medications, or other courses of diagnosis or treatment discussed or suggested in this activity should not be used by clinicians without evaluation of their patient’s conditions and possible contraindications and/or dangers in use, review of any applicable manufacturer’s product information, and comparison with recommendations of other authorities.

Target Audience

The primary target audience for this initiative consists of medical directors, pharmacy directors, clinical pharmacists, specialty pharmacists, registered nurses, quality directors, as well as network physicians affiliated with various MCOs, health systems, and other payer organizations.

Learning Objectives

At the completion of this activity, participants should be able to:

  1. Discuss optimizing outcomes with appropriate access and coverage of continuous glucose monitoring (CGM)
  2. Characterize health plan best practice recommendations
  3. Assess national health plan survey results
  4. Describe insights from a panel of diabetes and managed care experts
Course summary
Course opens: 
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Jim Kenney, RPh, MBA (Moderator)
Founder and President
JTKenney, LLC

Sheri Dolan, BSPharm
Clinical Pharmacist, Healthcare and Family Services
Bureau of Professional and Ancillary Services
University of Illinois at Chicago

Thomas Grace, MD
Medical Director
Blanchard Valley Diabetes Center

Estay Greene, PharmD, MBA
Vice President of Pharmacy
Zing Health

Eric Long, PharmD, MBA
Disease Management Pharmacist
Beacon Health System

Scott McClelland, PharmD
Vice President, Commercial and Specialty Programs
Florida Blue

Josh Moore, PharmD
Director of Pharmacy
MO HealthNet Division
Missouri Department of Social Services

Diane E. Morgan, PharmD
Director, Specialty Pharmacy 
Government Programs Pharmacy
United Healthcare

Heather Mullins, PMP
Senior Clinical Program Manager
United Healthcare 

Susan Wescott, RPh, MBA
Executive Lead, Clinical Services
Alluma, LLC
Senior Director of Pharmacy, Managed Care
Mayo Clinic


Please note that this session is not accredited for continuing pharmacy education credit.


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Required Hardware/software

System Requirements Courses and learning activities are delivered via your Web browser and Acrobat PDF. For all activities, you should have a basic comfort level using a computer and navigating websites. View the minimum technical and system requirements for continuing education online learning activities