
Bridging the Competency Gap: A Career Development Framework for PharmD Students and Pharmacists Interested in Managed Care
Pricing: Free for Members and Non-Members
Course Description
Managed care pharmacy offers some of the most impactful but least understood pharmaceutical career opportunities. As a result, many workers enter the workforce without a structured plan to develop the competencies employers in health plans, PBMs, and the pharmaceutical industry require. This panel session introduces a longitudinal career development framework built around a "Discovery, Development, and Delivery" model, designed to guide pharmacy professionals and PharmD students. Presenters from education, pharma, and managed care spaces will share a practical, four-year career plan worksheet paired with a quantitative key progress indicator (KPI) dashboard that transforms vague preparation into measurable milestones. Attendees will leave with strategies for incorporating this framework into professional development curricula and advising programs. Whether you’re a student, mentor students, hire new graduates, or seek to close workforce competency gaps, this session offers evidence-informed tools and real-world implementation insights.
Please note that this session is not accredited for continuing pharmacy education credit.
Target Audience
This knowledge-based activity has been designed to meet the educational needs of pharmacists in managed care settings.
Learning Objectives
At the completion of this activity, participants should be able to:
- Explain the need for a structured framework to prepare for a career in managed care.
- Review the discovery, development, and delivery phases of the managed care career preparation model.
- Discuss the quantitative tracking tools for managed care career-preparation, including a KPI dashboard and an 8-week action tracker.
Course summary
Diana I. Brixner, BPharm, PhD, FAMCP
Professor Emeritus
University of Utah
James DeMasters, Masters of Science - Exercise Specialist
Associate Director MAPS
Leo Pharma
Estay Greene, PharmD, MBA
VP, Pharmacy Management
BCBSSC
Kayla Holland, PharmD Candidate (2027)
Student Researcher
University of Utah
Disclosures
Faculty/Reviewer/Planner | Reported Relevant Financial Relationships |
Diana Brixner, BPharm, PhD, FAMCP | Disclosed no relevant financial relationships. |
James DeMasters, Masters of Science - Exercise Specialist | Disclosed no relevant financial relationships. |
Estay Greene, PharmD, MBA Faculty | Disclosed no relevant financial relationships. |
Kayla Holland, PharmD Candidate (2027) Faculty | Disclosed no relevant financial relationships. |
Brooke Whittington | Disclosed no relevant financial relationships. |
Price
Required Hardware/software
Courses and learning activities are delivered via your Web browser and Acrobat PDF. For all activities, you should have a basic comfort level using a computer and navigating websites. View the minimum technical and system requirements for continuing education online activities.

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