Patient Experience Data in Managed Care Pharmacy Decision Making; Barriers, Opportunities, and Practical Strategies for Managed Care Pharmacists

Pricing: Free for Members and $30 for Non-Members

Course Description

This session explores how managed care pharmacists can better understand patient experience data (PED) and clinical outcome assessments and their roles in regulatory decisions and health technology assessments. Drawing on recent payer research, faculty will discuss current payer perceptions, common barriers to incorporating PED in benefit design, and why PED is often underutilized by formulary decision-makers. The session will also address educational gaps and provide a look to the future as the importance of PED in coverage and benefit design continues to grow, equipping pharmacists with actionable insights to bridge the gap between patient-centered evidence and managed care decision-making. Faculty will also provide real-world examples to illustrate how PED is commonly incorporated in clinical study endpoint design today.

Target Audience

Pharmacists who practice in managed care settings.

Learning Objectives

At the completion of this activity, participants should be able to:

  1. Define patient experience data (PED) and clinical outcome assessments and their use in clinical trial endpoint design, regulatory decisions, and health technology assessments.
  2. Describe current perceptions and uses of PED in payer formulary decision-making, based on recent payer research.
  3. Discuss barriers and opportunities to incorporating PED in formulary decision-making.

 

Course summary
Available credit: 
  • 1.00 ACPE
    The Academy of Managed Care Pharmacy is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.
Course opens: 
04/20/2026
Course expires: 
12/31/2027
Cost:
$30.00

Elan Josielewski
Sr. Director & General Manager, IQVIA Quality Metric
IQVIA

Steven Kheloussi, PharmD, MBA, FAMCP
Principal Consultant
Kheloussi Consulting, LLC

Disclosures

Faculty/Reviewer/PlannerRelevant Financial Relationships
Elan Josielewski
Faculty		Disclosed no relevant financial relationships
Steven Kheloussi
Faculty		Disclosed no relevant financial relationships
Erika Kaplan
Peer Reviewer		Employee: PerformRx (Clinical Pharmacist)
Brittany Henry
Planner		Disclosed no relevant financial relationships

 

The Academy of Managed Care Pharmacy (AMCP) is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.

ACPE UAN: 0233-0000-26-016-H01-P • Activity Type: Knowledge-Based
Contact Hours: 1.25
Release Date: April 20, 2026 •  Expiration Date: December 31, 2027
Activity Fee: Free for Members and $30 for Non-Members

Participants should claim continuing pharmacy education (CPE) credit for this home study activity only if they have not claimed credit for the live activity presented at AMCP 2026. CPE credit will be processed through the AMCP Learn portal and reported directly to CPE Monitor. Please allow 72 hours for processing and posting in your NABP account.

To receive credit for an online activity you must:

  • Review the full content of the activity.
  • Successfully complete the post-test (required to pass with a score of 70% or higher, it may be taken a maximum of three times).
  • Complete a specific activity evaluation.

Available Credit

  • 1.00 ACPE
    The Academy of Managed Care Pharmacy is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.

Price

Cost:
$30.00
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