Unlocking AI's Potential in Managed Care: An Actionable Roadmap

Pricing: Free for Members and $30 for Non-Members

Course Description

As the pace of AI innovation accelerates, managed care pharmacy stands at a pivotal crossroad. This session will explore how AI is transforming managed care pharmacy today and where it’s headed by 2030, offering an actionable view of its growing influence on health care decision-making. Faculty will begin by addressing the existing need for AI in managed care, highlighting challenges such as fragmented data systems, inefficiencies in formulary management, and the growing demand for personalized, value-based care. Current AI offerings will serve as examples of how technology is already improving operational efficiency and clinical decision-making.

The session will outline a practice roadmap for stakeholders as speakers discuss the vision of a future where AI drives predictive analytics, automates utilization management, enhances patient engagement, and supports real-time decision-making for payers. Attendees will explore the possibilities of AI with an eye towards the future, as we connect today’s offerings to tomorrow’s aspirations.

Target Audience

Pharmacists who practice in managed care settings.

Learning Objectives

At the completion of this activity, participants should be able to:

  1. Identify how existing AI technologies are improving operational efficiency, formulary management, and clinical decision-making in managed care pharmacy.
  2. Outline an AI opportunistic roadmap for 2030 while identifying opportunities to overcome current challenges.
  3. Describe actionable strategies and frameworks to address existing challenges.

 

Course summary
Available credit: 
  • 1.00 ACPE
    The Academy of Managed Care Pharmacy is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.
Course opens: 
04/20/2026
Course expires: 
12/31/2027
Cost:
$0.00

Leanna Baker Williams, PharmD, MS
Digital Solutions Lead
Cencora

Smit Patel, PharmD
Principal
UpTheStack

Sheila Thomas, PharmD
VP & GM, Life Sciences Solutions
CVS Health

Candace Zheng, PharmD, MS, BCPS
Value, Evidence & Access Consultant
Cencora

Disclosures:

Faculty/Reviewer/PlannerReported Relevant Financial Relationships
Leanna Baker Williams
Faculty		Employee: Cencora
Smit Patel
Faculty		Advisor: Boehringer Ingelheim; Faculty/Speaker: Multiple Companies
Sheila Thomas
Faculty		Employee, Individual Stocks/Stock Options: CVS Health; Employee, Individual Stocks/Stock Options: Jazz Pharmaceuticals
Candace Zheng
Faculty		Employee: Cencora
Tracy McDowd
Peer Reviewer		Disclosed no relevant financial relationships
Brittany Henry
Planner		Disclosed no relevant financial relationships

 

The Academy of Managed Care Pharmacy (AMCP) is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.

ACPE UAN: 0233-0000-26-022-H04-P • Activity Type: Knowledge-Based
Contact Hours: 1.25
Release Date: April 20, 2026 •  Expiration Date: December 31, 2027
Activity Fee: Free for Members and $30 for Non-Members

Participants should claim continuing pharmacy education (CPE) credit for this home study activity only if they have not claimed credit for the live activity presented at AMCP 2026. CPE credit will be processed through the AMCP Learn portal and reported directly to CPE Monitor. Please allow 72 hours for processing and posting in your NABP account.

To receive credit for an online activity you must:

  • Review the full content of the activity.
  • Successfully complete the post-test (required to pass with a score of 70% or higher, it may be taken a maximum of three times).
  • Complete a specific activity evaluation.

Available Credit

  • 1.00 ACPE
    The Academy of Managed Care Pharmacy is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.

Price

Cost:
$0.00
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